Additional support for whānau, hapū and iwi

There is a wide range of additional support

across the motu for whānau, hapū and iwi as

part of the COVID-19 response

Tautoko for iwi members

Support for Māori communities and businesses


Māori communities and businesses can access help to meet the specific needs of Maori during COVID – 19.


  • A Whānau Māori Community and Mārae package reprioritising $10 million from the Māori Development vote to support community outreach

  • A Māori Health and Whānau Ora response with $30 million targeted directly to Māori Health services and an extra $15 million to Whanau Ora commissioning agencies

  • Supporting Maori Businesses and engaging with Māori with $1million of funding to enable a needs assessment for Māori businesses, and $470,000 to Te Arawhiti to engage and work with iwi on their COVID-19 pandemic response plans.

Tamariki in shared custody arrangements


Tamariki in shared custody arrangements can move between 2 households as long as they are in the same community.


A person can leave their residence to visit or stay at another residence under a shared bubble arrangement if:

  • One person lives alone in one, or both, of those residences;

  • Everyone in one of those residences is a vulnerable person.

We are at Alert Level 1 - Prepare

Financial support is available to whānau


The Government’s COVID-19 Leave Payment is available for individuals who:


  • cannot work from home due to their type of work

  • have lost their job or been made redundant due to COVID-19

  • cannot work because they are considered at-risk

  • cannot work because they are sick with COVID-19

  • cannot work because they are caring for dependents who are required to self-isolate, or who are sick with COVID-19


Find out more about financial support at

Traditional kai gathering


Some Māori communities are in very remote locations and reliance on traditional kai gathering is a normal part of their lifestyle.  


Alert Level 3 restrictions now support whānau to gather kai through hunting and fishing, so long as you are staying within your region.

Help Accessing Essential Goods


Most iwi members will be able to access food, medicine and other essentials for themselves and their whānau. 


However, there will be some iwi members where this is not possible, and they might need extra help to access things that they need.


If you know of any of your iwi members in this situation, help is available from the local Civil Defence Emergency Management (CDEM) Group.

Local Civil Defence Emergency Management (CDEM) Group operates 7 days a week from 7am to 7pm.  This service is for people that do not have any other options available to them.


The phone number for the local CDEM group is below.

  • Northland – 0800 790 791

  • Auckland – 0800 222 296

  • Waikato – 0800 800 405

  • Bay of Plenty – 0800 884 222

  • Hawke’s Bay – 0800 422 923

  • Tairāwhiti – 0800 653 800

  • Taranaki – 0800 900 077

  • Manawatū-Whanganui – 0800 725 678

  • Wellington – 0800 141 967

  • Marlborough – 03 520 7400 or

  • Nelson – 0800 50 50 75

  • Canterbury – 0800 24 24 11

  • West Coast – 03 900 9329

  • Otago – 0800 322 4000

  • Southland – 0800 890 127 or

  • Chatham Islands – 03 305 0033 ex 715

Family violence and sexual violence prevention


Family violence and sexual violence services are essential services, and remain available, even if services need to be delivered in different ways.


Encourage iwi members to maintain contact by phone, ZOOM, Facebook, messenger, FaceTime, SKYPE and other technologies with their  Whānau to ensure that they are all sate.


Helplines are available a full list is available at, Individuals and households/ health and wellbeing/ family violence and sexual violence and prevention